Help Center
Find answers to common questions and learn how to use Content Drifter
Frequently Asked Questions
How do I get started with Content Drifter?
Getting started is easy! Simply sign up for a free account, connect your social media platforms, and start generating content. Our AI will help you create engaging posts tailored to your brand.
What platforms does Content Drifter support?
Content Drifter supports X (Twitter), Facebook, LinkedIn, Instagram, and Threads. You can connect all five platforms and publish content to each with platform-specific formatting and rules.
How does AI content generation work?
Our AI analyzes your business information, industry, target audience, and brand voice to generate platform-specific content that resonates with your audience. You can save custom presets for tone, style, and content type to maintain consistent brand voice.
Can I schedule posts in advance?
Yes! Content Drifter includes a full calendar feature where you can schedule posts for any date and time. Our Smart Scheduling feature can also suggest the best times to post based on industry data and AI analysis.
What is Smart Scheduling?
Smart Scheduling is our AI-powered timing engine. Free users get industry-standard "Gold Slot" recommendations. Starter plan users can request AI time suggestions with a single click. Pro and Agency users unlock Full Auto-Pilot mode, which automatically schedules posts at optimal times, respects your blackout windows, and can batch-optimize your entire content calendar.
What are marketing campaigns?
Marketing campaigns are a Pro and Agency feature for planning structured social content across one or more brands. You can set a 7- or 30-day horizon, use templates as a starting point, and keep campaigns organized per brand. Full AI intake, blueprint editing, and batch generation into your calendar continue to roll out in the product; see the Campaigns tab in your dashboard and the guide at https://www.contentdrifter.com/guides/marketing-campaigns for the latest.
How do I access marketing campaigns?
Sign in, open the dashboard, and select the Campaigns tab (megaphone icon). You need a Pro or Agency plan to create brands and campaigns; Free and Starter users see an overview and can upgrade from there. Pricing details are on the Pricing page.
What happens if I exceed my plan limits?
You'll receive a notification when you're approaching your limits. When you hit your monthly quota, you can either upgrade your plan or buy on-demand credits (50 for $5, 200 for $15, or 500 for $29). Credits are used automatically when your plan quota is exhausted and never expire.
Is my data secure?
Absolutely. We use industry-standard encryption and security practices to protect your data. Your content and account information are safe with us.
How do I connect my social media accounts?
Go to Dashboard → Platforms, then click "Connect" on the platform you want to add. You'll be redirected to authorize Content Drifter to post on your behalf. We support X, Facebook, LinkedIn, Instagram, and Threads. If you admin multiple LinkedIn or Facebook pages, you'll see a screen to pick which page to connect. Choose the correct brand page (for example your Showcase or Company page), then confirm.
Why does the permission screen say "Outstand" (or another name) instead of Content Drifter?
That text comes from the OAuth application registered with each social network (LinkedIn, Meta, X, etc.), not from Content Drifter's code. To show "Content Drifter" on those screens, use your own developer apps (BYOK): create an app in each platform's developer portal with the name and logo you want (e.g. Content Drifter), then register those client credentials in your Outstand dashboard for each network. If you rely on shared credentials, the provider shows whoever registered that app; usually you'll need BYOK for full white-label branding.
Can I edit AI-generated content?
Yes! All generated content is fully editable. You can modify the text, add emojis, change hashtags, and customize it before scheduling or publishing. You can also edit posts during the final review step before they go live.
What content types are supported?
Content Drifter supports text posts, image posts, stories, reels, and carousels depending on the platform. Each platform enforces its own content rules: character limits, image dimensions, and aspect ratios are validated automatically.
Still Need Help?
Can't find what you're looking for? Our support team is here to help.
Contact Support